Distinctive and Stylish Elegance

1. What type of services do you provide?

   
   

   We provide "Guided" and "As Directed" chauffeured transportation for all occasions.

2. When does the hourly rate or time start?
   

   Our hourly rate begins when the car arrives at your doorstep and ends at your final destination. For destinations more than 30 miles or 30 minutes (which-ever is greater) from our base in Indianapolis, IN, the clock begins and ends at our base.

3. Do you have a minimum number of hours?
   

   Yes, our minimum for an hourly reservation is (3) hours on weekdays and (4) hours on weekends after 6pm. Some services may be priced at a flat fee. These minimums are subject to change during Peak Events.

4. What vehicles do you offer for hire?
   

   Currently we offer late model sedans and suvs and late model limousines. We also can provide mini vans, full size vans and motor coaches.

5. What type of payments do you accept?
   

   American Express, Visa, MasterCard, and Discover. Billing Accounts are available for all clients that have registered an account online.

6. How is gratuity handled and what additional fees can I expect?
   

   We bill the industry standard 20% in with your base rate in order to give you the all-inclusive rates that we offer. Any additional cash gratuities are always appreciated if your chauffeur goes above and beyond. Tolls and other surface fees will be added to the bill. Parking fees, where applicable, will also be added to the bill.

7. Do you offer point-to-point transportation?
   

   Yes, a minimum charge does apply each way and it's based on our travel time.

8. Do you require a deposit?
   

   Yes, however the deposits may vary depending on the type of reservation being booked as well as the nature of the occasion. Example: Proms, bachelor and bachelorette and beer and wine tours are required reservations and occasions where a deposit would be required.

9. Do you offer gift certificates?
   

   Yes, we are happy to provide you with an Elegant Certificate for any amount that can personalized for your recipient.

Should you have any question not listed here please call our office at 317.918.1660 or email us at info@elanlimousines.com